Phillip Island Apartments

Facilities provided inside the property can be improved, since we booked two rooms and it has two showers but only one shower has bodywash, shampoo and conditioner. I think all bathrooms should have this. And an extra toilet roll would not cost much too. Other than that the say was good for the price with a very welcoming receptionist.

Beach, shopping and restaurants/cafes all within walking distance. The apartments are spacious and very clean. A little bit of noise during the day due to construction work next door but very quiet at night.

This trip was an overnight for a visit to Phillip Island track but it was a great clean safe stay without any hassles! Will book it again!

Great accomodation. Would stay again and would highly recommend to others.

Everything was really good except that there was no AC in the bedroom and it got quite hot.

Family had a great 2 nights , close to everything within walking distance

Super comfortable and spacious in a great location with easy check-in

Everything is good, just a bit pricey

The apartment is within 10 mins drive to the twelve Apostles which is very convenient. It is very near Cowes town where there is takeaways/ restaurants and supermarkets as well. Cowes beach is also nearby. The apartment facilities are clean and new. However, we are on Apartment 6 which means we need to drag our suitcases up 2 flights of stairs as there’s no lift. Also, there is only one air conditioner in the dining area and it can be rather cold at night in the rooms.

Memorable stay

Great things: - friendly, helpful and efficient staff - very clean and spacious apartment - great kitchen good for cooking - heat lamps at the bathrooms - value for money Not great things (but still good) - water pressure of the shower was not too stable. A bit clumsy in maintaining a good temperature for a warm shower.

Excellent apartment.bed was perfect

Nice visiting place

It not what I expected Won’t stay over again

Nice place with lovely view of the ocean. Friendly, courteous staff. Plenty of restaurants and shops nearby. We enjoyed our stay and will use again.

Comfortable and convenient.

Clean & nice property..

Great location. Apartment in need of refurb. Pool was great for kids but had sand in bottom and water looked a bit murky.

Property was amazing

Location

The apartment was beautiful, walk to the beach, amazing atmosphere

Everything was great!

Impressed

Good price

a bit dated but very clean and generous size apartments

nice and clean except for the dining chairs (very stained) very little water in the shower.

Very quiet but close to the beach. Has great and clean outdoor amenities such as pool and BBQ area.

A really nice place to stay for 2-7 nights. Close to the main street and waterfront. Relaxing, quiet apartment with full ammenities. Stay long enough to enjoy all 4 penguins parks (koalas, Churchill island) as well as cafes, restaurants and boutiques.

Cleanliness could be improved. coffee spills in last drawn in kitchen. No tongs or chopping board. scatter pillows from main bed stained. Stains to arm of lounge chaise, water stained carpet in main bedroom. Apartment looks tired in need of a refurb. Close to shopping and walking distance to the beach and quiet all positives.

Location is great. Good sized apartment. Bed was comfortable. BUT…Multiple faulty appliances and lights. Had to be moved due to oven-top not working, was not assisted to do so. Washing machine was then faulty in the new apartment. Curtains were falling off. Internet NEVER worked (I was there for 5 days). Staff seemed put out by my concerns, I was reluctantly assisted. They did not try to give me any incentive to return (such as reduction in price or moving me to a nicer apartment). I was pretty disappointed overall.

Whilst the rooms themselves are clean and well maintained, acoustics were a real issue. We heard every footstep, every child squeal constantly!

Friendly and helpful staff. Great location, walk to the shops and beach. Quiet and comfortable beds and pillows, Spacious upper 2bedroom level apartment, 1 toilette. Clean and sunny. The only downside is the internet was very slow, but that was the case in many parts of the island and luckily we were on holiday i.e. not work stay. Otherwise, I would highly recommend and we would stay again if visiting the island.

Right in the centre of Cowes and the pool was great for the kids (and us). Everything worked in the apartment and the rooms were light and airy. The rooms could do with a refresh and show signs of poor workmanship, but this didn't affect our enjoyment.

Nice and handy

Although we were in covid lockdown during our stay. Our accomodation was clean and handy to step out for food and walks. Would highly resend staying here again.

The location of the property is great, however we had small creatures in the ceiling keeping us awake at night.

I needed a home away from home and was completely satisfied. It was lovely to come back to every day.

The property and location was very good. There was an issue over construction noise that was resolved quickly and professionally.

Very conveniently located

Great location for accessing all areas around the Island. Loved having the spacious rooms.

We arrived late and reception accommodated our very late check in well. They were very friendly. The rooms are spacious and having a kitchen was a bonus. Bed was very comfortable. Bathroom is old and desperate need of maintenance. Shower head was leaking, paint peeling on the walls. Only one heater in the living area which had a constant high pitched squeal, but given it was so cold when we were there we had to endure the noise. We just may have been the unlucky one.

Spacious, clean & well maintained. Turning off the heating was a problem.

Good, could use some improvements to make it great

A pleasant short stay in a spacious apartment. Beds were comfortable, and the 2 showers made things easier to manage in the morning and get ready for day tripping and exploring. Reception staff were pleasant and very welcoming upon arrival. Can be a little noisy at times (noise travelling between rooms) but other guests were well behaved after 9pm. Unfortunately, there are parts of the apartment we were allocated which could've been better. Some of the cupboards in the kitchen were worn and one is nearly off its hinge. The knives were blunt (we had to buy our own at a nearby supermarket) and the oven and stove controls were not readable. There were some cockroaches found in the kitchen and when we asked for insect spray, reception was not able to help although they did suggest they would note it to get the apartment looked at (assuming after check out?). Upon checking the oven, I found an old chicken skewer burnt to a crisp from a previous guest - that was a little alarming! The WiFi reception was patchy and we could not get great TV reception (only when the weather was wet though). There was also no Netflix or Pay Movies as described in their Hotels.com profile. The accommodation was centrally located and easy to access local shops, the supermarkets, nearby cafes and restaurants and the beach.

This property is at good location, close to the beach and shops. Just the condition of the property is a bit old, the bathroom door is not closing properly in where we live. need to be checked.

Fantastic location, walking distance to cafes, shops and beach. The apartment we stayed in needs attention. Mould in the grout, tap washers need changing, spa had a note saying it doesn’t work (not sure it’s worked in a very long time), bathroom refurb is long overdue. Beds were comfortable, although the stains on the decorative cushions make you question the cleanliness of your linen. Front desk was pleasant upon arrival. Left before they opened, used the convenient key drop. We didn’t use the kitchen facilities, we were busy exploring and trying the local cafes.

The room matched the listing photos exactly. The staff were lovely! Loved that it was round the corner from the main shopping strip in Cowes. The spa was excellent.

Property is in a very good position close to the main street , the beach and good coffee , 1 minute walk to the Pub . Pool was also a bonus and the kids enjoyed swimming . 3 Beedroom appartment was big , but very old and dated both toliets were leaking these were fixed after reporting but had been leaking for a while as the smell stayed for a number of days and bathrooms were in need of a much needed face lift the appartment looked like it had a rough life . overall good location but would be a 3 star max appartment .

The property was situated within close proximity to shops, restaurants and the beach. Communication was excellent. Kitchen units a little tired and could do with an update. Also the stove top was difficult to use as it was impossible to work out which plate was on until it was hot. Living room, dining area and bedroom furniture all good

Getaway

Very comfortable and well equipped apartments Close to Main Street and beach

It would be great if there is a lift in case a family of 3 ppl like me need to carry 2-3 big suitcases to 4th floor. I was lucky enough the front desk staff allow me change my room from 4th to 1st floor.

This place is in such a convenient location, a walk to main eating area and the lovely beach.

Nice location and staff. Not very well maintained, some areas not very cleaned.

my kids and i loved that the pool was across the hall, there was plenty of room to spread out and not be in each others way. the bakery was a 2 minute walk away.

good location, clean property, plenty parking space

Kitchen dishwasher faulty. No chopping board and all knives blunt. No dishcloth. Faulty TV remotes. Faulty bathroom lights & fan. Faulty laundry lights & fan. No bedside lights in main bedroom.

Very run down. Needs complete renovation internally. Wifi didn’t work. Bathroom horrifying, kitchen equally poor condition. Found a cockroach in the living room. No heating or cooling in bedrooms. Door to room lobby gets jammed on the concrete floor. No daily room service. Not enough toilet paper. Bins way too small.

Close to central Cowes. Needs some maintenance here and there. Overall pleasant place to stay.

Close to beach and restaurant. The property is clean and the reception staff is very accommodating. Fire alarm went off on the night we stayed there. That was a false alarm. The staff managed the situation very well. That was a great experience!

Nice location close to the shops and the beach, it is as easy to get around just before the shops closed.

Great location. Easy check in. Apartment looking dated, but it’s clean and had everything we needed

Great location. Large apartment but is starting to look a little tired. A few maintenance things to sort but on the whole, a good facility. Would stay here again.

Great location and friendly staff. Bathrooms beginning to get a bit dated but overall a very comfortable place to stay.

Overall the property was well maintained & clean. Our 3 bedroom apartment was nicely decorated, & maintained overall, except for certain small issues. There were minimal supplies of toilet paper (1 roll), dishwashing liquid, washing powder & garbage bags for 6 people. The walls were marked & patched so hadn't been cleaned well or repainted. No bedside lamps in bedrooms, so if something was needed during the night, would need to open the main light in bedroom, so partner was not happy. There was a phone but it was not connected to a phone line, so if something was needed from the office, would need to go up & down several flights of stairs as we were on the top floor. Not happy when this was done with baby or gear in arms. We found out that the apartments were being sold off as soon as we arrived which might explain lack of enthusiasm or service.

ในอ่างอาบน้ำในห้อง มีจุดดำๆ ที่ขัดไม่ออก เจ้าของที่พักให้ใช้แผ่นพลาสติกปิดแทน เลยไม่กล้าใช้อ่างอาบน้ำ

Great location, facilities excellent. Accommodation was great

Very spacious and clean and convenient to main road

I think this property is looking tired and needs updating. The bathroom tiles, especially around the bath need replacing. The apartment is nice enough and in a very good location. The beds are amazingly comfortable which was a definite bonus.

Clean , modern and bright . Everything worked well. Convenient location

Great location just off the main strip of Cowes. Large space with good range of amenities and friendly service.

Good

Beautiful spacious room but bathroom needs properly cleaned as there were black moulds all over the grouting between the tiles.

Clean, comfortable and totally suit with my family.

It’s wonderfully experience.

The propert is a little run down but good value for money. Kept very clean.

Staff very accommodating. Great location.

Property was close to town center and local bars. But pool was green and barrooms where below average

All good

All good

Overall, a good stay - for the price, can’t complain about the apartments, nice and spacey, good cooling, location was excellent, so close to the Main Street and beach - and all staff we spoke to were beyond lovely. Whe the pool & spa could have been a tad cleaner, they were OK. Some feedback - the stoves need replacing... 1 full hour (I wish I was kidding) to cook thin bacon slices and 30 minutes to cook through (only to throw away, as they were ruined) scrambled eggs due to the weakness of hot plate heat is ridiculous. Spent more money eating out than I had wanted because of this. And rooms could do with a good dust - cobwebs and daddy long leg spiders living in every nook and cranny. But as I said, price was great for what you got, so overall had a lovely time.

가격대비 훌륭한 시설 추천합니다.

가격대비 시설이 훌륭합니다. 깨끗합니다. 가족 여행객한테 추천합니다. 리프트가 없어 계단으로 짐을 옮겨야하는 건 불편합니다.(층수가 많지 않으니 괜찮습니다.)

The apartment was comfortable, however, the room I had faced the street level and it was noisy. The floor above me , you can hear the guests walking since the floor was not sound proof. Overall, it was a decent apartment.

Proximity to Cowes town centre. Parking was close to rooms.

great place to stay close to the shops and beach

Pros: 1/ Apartment was clean. 2/ Pool was clean and spa was warm. 3/ Conveniently located in Cowes beach. 4/ Staff was helpful over the phone. Cons: 1/ The room was not well stocked with basics (i.e. Toilet paper, tea, coffee, sugar) for our stay. The housekeeping may have missed stocking them when servicing the room. It is a busy time. The reception will be close for Christmas, so we went to the counter on Christmas eve requesting for a few sachets of tea, coffee and sugar, also another roll of toilet paper. There was only 1 toilet paper for 4 people for 4 days? The lady at the reception refused to provide it to us and told us to get them from the supermarket. Those items should have been provided. Very disappointing reply.

Nice clean big apartment. Very convenient location with good amenities nearby. Very helpful staff. Free parking is a bonus.

Room is clean.Dirty swimming pool and spa not available for use during my stay.

Fantastic location, close to everything we needed.

Great apartments. Fantastic service, extremely flexible and super friendly and nice. Would definitely recommend this place.

Clean and spacious, convenient location. Friendly staff.

Long weekend stay for 5

Great position, easy access to everything in Cowes. Kids loved the pool. Enough space available for the 5 of us to spread out a little (in 3 bedroom apartment). Loved having 2 showers and washing machine. Pity there was no fry pan or spatula to fry eggs! This was the only down!! Lovely, friendly desk staff.

I love how central to all restaurants and coffee places this property is located. The rooms are very clean and well maintained the beds are very comfortable to sleep in. The staff is super friendly I had to call the after hour number because I could not get the TV to start up. This is at about 8pm on Sunday. No problem he came out and, fixed for me it helps when the TV is plugged in. The only quirk was the tap in the bathroom sink would leak no matter how much it was tightened. It was not a big deal as with the bathroom door closed it did not cause any trouble. Overall loved the place great movie selection to keep three teenage girls entertained.

Enjoyed

The doors need some oil. Squeaky. Echoing hallway. A few soft furnishings would help

The property needed a bit of updating however our stay was great and was just what we needed.

Spacious, comfortable and great location

Optimum location in Cowes, very friendly staff. We would go back.

光潔舒適

非常舒適，check in check out 都非常簡單。

A pleasant stay

Would have been better if there was an elevator to help us with the heavy luggages up to the apartment. Otherwise, everything else was good! Especially the receptionist who was very helpful with recommendations on food and activities.

Nice apartment for short trip

Lovely 2 bed spacious apartment! A little tired, but comfortable, clean & close to everything we needed. Friendly staff at check in. Was great to have access to a washing machine/dryer and 2 showers.

Nice apartment, well set up, close to town + beach

We had a 3 bedroom apartment, which was spacious and well maintained. In the middle of winter, it was a lovely, warm hideaway.

Hoilday Apartments

Didn't stay at Phillip island Apartments old and outdated nothing like photo's online moved to Phillip Island Towers absolutely amazing!!

Clean and comfortable with a short walk to shops and the beach.

Overall ok, but shower head need fixing!

Shower head need fixing!

Lots of space, close to town with no noise

This was great apartment with lots of space and well laid out rooms. It is walking distance from town so we did not need to use the car to go out for dinner.

Good!

Comfortably stayed and nice accomodation

A great sized apartment in a great location that is a close walking distance to restaurants, bars, shopping and supermarkets but still far enough to block out the noise from the main street. Reception staff are friendly, very informative and happy to help. Only let down is the shower as its fittings are old and the tap handle kept falling off and the smallest turn of the tap would sent the water burning hot or freezing cold. A clean and inviting apartment! Would recommend!