Ramada Resort by Wyndham Shoal Bay

Excellent place to stay in Shoal Bay

The hotel details on hotels.com do not do the venue justice, it was far better than I anticipated

Room was spacious, impeccably clean and beautiful. Ambience of the bedroom was really cool and super comfy bed. Very quiet throughout the day, beautiful ocean right in front, I loved everything about the hotel.

It is an amazing place to stay, exceptional, clean comfortable and spacious and the staff are amazing

The staff were lovely and helpful, the location was great walking distance from everything, it was just the room was very dusty bathroom floor needed a good scrub, and carpets needed to be washed. I know they get a lot of traffic guests coming and going but need to clean better. I was a cleaner for resorts.

Was great

Pub next door noisy even after 12am

Very old and rundown. No fly screens on any windows or doors so very hard to get fresh air into the rooms.

The location is perfect. No fly screens in rooms problem for alergic reactions to mozzie bites.

Amazing location . Overpriced for a property that isn’t kept very well. Needs renovations, better cleaning standards and service level. Didn’t get the room made over unless asked. Can only use additional amenities if an owner.

Beach across the road .

Everything about our stay was good, except for the cleanliness of the room. We stayed in the Barrington building, top floor, ocean view. It is in real need of a deep clean. Upon walking in the first thing we saw were drip marks down the wall. The couches were covered in stains and grime. The doors and light switches were grubby. There was something questionable on the underside of the toilet paper cover. The balcony railing was covered in spiderwebs.

Handy location right next to the beach

Lovely property close across the road from the beach. Indoor and outdoor pool facilities. Dining options around complex were great

Close to the water

Georgetown travelling pensioners.

We were there to celebrate a birthday and relax after a stressful few months, the weather was good, so it was relaxing around the pool. Location is good, plenty of good restaurants wishing walking distance, so no need to worry about driving to go out for a meal and a few drinks. As it I an older property the rooms are spacious.

Enjoyed sitting by the pool and the room was very spacious.

Mahtava merinäköala ja sijainti aivan rannalla

Mahtava merinäkymä ja sijainti aivan rannalla sekä keskellä kylän palveluita. Huoneella oli oma parkkiruutu hotellin parkkihallissa. Mukava sänky.

Great location ,Spacious room and well presented.

Just a really nice spot to be thankyou

Pleasant short stay, would stay here again.

Stayed in a one bedroom deluxe beachfront apartment. Lovely clean beach directly opposite, good pool area. Beach bar, Bistro & Greek restaurant below all wonderful. Although kitchen & bathroom is a little tired, the rooms are spacious, clean & we thoroughly enjoyed our stay.

Perfect place for a getaway.

The location is amazing. We had a beautiful apartment at the front. Fabulous views, great facilities. Excellent cafes & restauranta around and shuttle bus available to the heart of Nelson's Bay.

Lovely staff. Very helpful and easy to deal with.

Property needs update

Great Break

Great beach front location. Large room with all clean amenities. Comfy beds. Great service and beautiful pools

Nice room , excellent service

The property was okish. However the bed and mattress was old and sagged in the middle. Trying to sleep was trying not sure I would book this again!!

Had a great time

The property just looked tried and needed updating, the lounge was dity and could do with a good clean our balcony was fillthy and we walked in dirt though the unit

Modern clean facilities

Excellent customer service, location

The lady at reception was lovely i didnt get her name tho. The stay was very relaxing absolutely lived the room thank you ill be coming to stay again soon.

not a fan of our room, for 180 i expected better bed was a bit hard no biscuits or tv in our bedroom, will go somewhere else for 180 next time..

Not recommended

Great location but terrible service. They have the worst service you can expect. Just be aware that rooms are not serviced even on request unless you are staying for more than 7 days. Also, the rooms are not equipped with a phone so only way to connect is walk down to reception every time.

It was good.

I 100% recommend this hotel

I am thoroughly impressed with the exceptional customer service I received during my stay. My standard studio room exceeded my expectations - it was spacious, immaculate, and featured a separate area, making it incredibly cozy. Initially, I booked for one night, but the room's comfort and amenities prompted me to extend my stay. Although availability was uncertain due to high demand, Melissa and the hotel manager graciously accommodated my request at the same rate as my initial booking.

It was a great place to stay. The bed was comfy ..

We liked the apartment very much

Secure parking lot, clean and tidy properly. Very safe

Quick check in, lovely staff, great outdoor pool, close to the main things in shoal bay

It was good

Great experience

Room was tidy and spacious. We paid for a king size bed and the bed was 2 singles stuck together which was very uncomfortable(i.e. you end up in the crack between the mattresses)

I would not recommend staying at this property. The hot water cut out for us 3 nights in a row while bathing our 3 year old and 6 months old children, and despite this being raised with the management each time it was not addressed. The staff were pleasant enough, but not friendly or welcoming. They were very pushy towards their "club membership". I also had to kill a cockroach.

great area, plenty of parking but tight, not suitable for large cars, clean and well appointed rooms

Great place

Great location & water views. Close to restaurants & beach. Good amenities.

The view from our room was amazing, just beautiful. The indoor pool/spa was fantastic, spent a lot of time there and loved it.

Our stay at the Ramada was very relaxing and enjoyable.

Needs updating. Lounge was broken. Dishwasher did t work, Mould in drains on the balcony. Being told I had to be in club Wyndham to use the games room or bikes was very ordinary

Beautiful resort like hotel in a great location

Stayed for 2 nights. Labelled studio however very large room with seperate bedroom and kitchenette. Room was clean and bed was very comfortable. Girlfriend was a little grumpy on arrival but soon relaxed in the large in room spa. As a result , she was sweet as pie for the rest of the stay. Friendly staff . Would have liked to stay another night but was fully booked out. Only thing we didn’t like was the 10am checkout, Saturday morning. We asked if we could check out at 11am and was told it would cost an extra $50 . Never been asked to pay extra to stay an hour more . Free covered parking was a bonus

First time staying at the Ramada and it was great. The room was huge with a beautiful view. Great food options right out the front of the resort.

Had a good stay

Excellent room

The 2 bedroom room was much bigger than I expected.

Nice property right across the street from the beach. All staff were lovely and helpful.

Great Place to stay. We will stay again. The view was great & the spa

Beautiful, large, bright and clean apartment.

Wish we could have stayed longer. Beautiful apartment. It's a shame there weren't any Screened security doors as well on all the doors leading out onto the balcony, as other people from the other apartments, plus a dog, could have access to our balcony, so we didn't feel it was safe enough to leave our balcony doors open. The cleanliness, views, size of the apartment was perfect. The staff were all very nice and friendly. We will be back.

This was the 4th times we stay at this resort, never disappointed

Fantastic location. Great water pressure 😁👍 Will be back for longer stay next time

Staff were excellent, greatcustomerservice. Rooms are spacious and comfortable.

Hard to get in and of shower/bath for small person with disabilities. Should have hold rails on the bath itself.

Overall great stay at the Ramada! Lovely room! We had the spa room no view but the view was still lovely! With big lovely glass window in the living with cinema curtains, the view of the mountains and sunrise was amazing! So you kind of still get a view. The room was clean and lovely, lovely big bed! Big television with foxtel channels :) price of the room was great too, we were very impressed, weren’t expecting the place to be as nice at it was haha! Lovely team members! Outdoor pool was heated but cold 21 degrees in winter still swimable! Big cabanas and an amazing atmosphere down at the pool! Was a beautiful sunny day wich was good. Also an indoor pool with spa! However indoor pool is also cold. Also a gym. Great shoal bay country club was beautiful food, drinks, and environment. Can walk everywhere and water is just across the road! All over great stay, happy with everything. Recommend! :)

Good location

Furnishings uncomfortable- could not sit on lounge for any length of time. No TV in bedroom. Pillows very uncomfortable. Felt more like a motel room not an upscale apartment. However, location was amazing, views spectacular, staff very friendly and helpful

Great location with beautiful water views. Our only disappointment was the indoor pool that was supposed to be heated - the main reason we chose this hotel. We were twice told it was 29* but it was NO where near that so we couldn't swim (nor did anyone else while we were there!).

Room was great, staff were friendly. Checkin was smooth up until the “hard sell” to attend an information session. I kept saying no, we were tired and hungry and just wanted to get to our room. She really didn’t want to take no for an answer, and the fake compliments about us being “cute” - at our age - weren’t appreciated. Sour start.

Amazing balcony view. Great staff super friendly and happy to assist. Will be back!

Room wasn’t what we ordered after calling twice before we arrived

Unfortunately was given a Split king bed instead a King bed, not comfortable.

Amazing view, facilities great but dirty tissues and broken hair clip etc found in bedside drawer, Would stay again though.

We love the location with spa, cafe, restaurants and the bay walking distance. We were a little shocked at how bad the presentation of the common areas were. There were damaged ceiling tiles throughout the whole corridor and even some that had fallen out. Our room was ok! It was cheap and cheerful. We had 2 singles and thought we would have a queen. I felt that the singles were small and the room was hot. Next time will confirm prior to exactly what the room configuration is.

walk to the main beach

Easy check in with very polite , friendly staff. Very central to restaurants and shopping.

Nice hotel, beautiful spot, thanks a lot! I’m coming soon again !

Relaxing stay overlooking Port Stephens Bay

A very nice and relaxing stay. The staff were polite and welcoming on check in, and our apartment was located on the top floor overlooking Port Stephens bay. As it's winter the indoor pool and spa area were perfect. The Ramada is directly across from water with Shoal Bay Country Club right next door. The Game Fish Club and other restaurants and cafes are near by.

Our stay was lovely and so were the staff.

A very enjoyable two night stay at the Ramada Resort. Check in was a breeze, parking easy, the room clean and large enough, and very quiet. Plenty of food options close by, I recommend Atmos for delicious Greek food! The bathroom was fine, but the shower head was a bit low for a very tall man. Nice place.

Effortless assistance

We were pleasantly welcomed from the moment of our arrival. Very happy to assist answered all our queries

Loved the property, was as advertised, and the staff just had a friendly nature, great food and drinks, easy going vibe of the people in the area where we stayed at Shoal bay, definately 5 star rating will be going back on a regular basis.

Great location, excellent service from staff

Hotel is in a great location, across from the water, with great pubs, cafes and restaurants in walking distance. The staff were very friendly and helpful. The room was neat and the bed was very comfortable, but the lounge area was not as inviting. The bathrooms and rooms are a little aged. Was expecting a little more modern for the price and brand.

Old and horrible

Booked a studio room which turned out to be in another street. Not part of the hotel. Was an old apartment building in the next street. Very run down. Couldn't use the aircon or fan due to the loud noise it made. Couldn't keep the door open as no fly screen. Bed was super uncomfortable and rolled into the middle. The staff are incredibly inexperienced. I was unable to check in at 1pm but given my car space and room number and told to put my car there and go to the club and wait for my room key. After a few drinks i came back and they said the room was wrong and i needed to move my car to another building. I had just had 3 drinks so there is no way i was drink driving. Then they gave me a room number saying your in 2003. I walked all the way out there to find nothing similar. Confused maybe they had got that confused with the carspace i went back to reception. They said oh no its z03. Very stressful and hard to go that far carying a 2 year old. Its all stair access so you cannot get to the studios with a stroller or wheelchair! Overall horrible stay. Will never go back.

Great location, easy access, comfortable bed. Everything we needed was there.

The shower over the bath was awkward for my partner. He was too tall. I also didn’t realise there was no kitchen which was disappointing (my error). I realise it was school holidays so rates were higher but we chose to stay there as our first stay there was great. This time we paid more for less & it was a little disappointing. Staff, especially cleaning crew were fantastic.

Great location & everything we needed but the car parking is tight & the age of the biulding is starting to show. Staff were amazing! Check in was easy even though it was extremely busy & chaotic.

The staff was great, and they were very helpful during our stay.

Great location and good room.

We really loved the Ramada, but the beds are way too soft. And the lounges in these rooms are so uncomfortable. Also wish in the ocean view rooms, take away the dam baths. Honestly as a middle aged couple, climbing over it was awkward, thank goodness there was a rail to hold onto. We are late 50s and early 60s and tall. But apart from that, the rooms are equipped with everything you need. Wardrobes are great and kitchen was amazing. The balcony was to die for, I got so many great photos of the ocean amd the full moon, which felt like we could reach out and touch it. Everything is in walking distance, the pool was so nice and the day spa was lovely we both had pedicures, staff were amazing. The Little Beach Boathouse was our final meal and we became engaged to be married after dinner. Highly recommend this restaurant to eat. Thankyou Ramada, we'll be back.

Bed was two singles pushed together

I stayed in two separate rooms at the resort. The first was low budget, family friendly room. While no view and only stairs to access the room was comfortable and clean. The second room was the deluxe suite, a beautiful space, although the spa/shower combo could do with an upgrade. Just tired and dangerous to stand in the spa tub to shower. Otherwise, location is perfect.

Great location across the road from the beach. Indoor pool and 3 spas and gym plus great family friendly outdoor pool and bbq area. The property overall is getting a bit dated and the room and facilities could all use a really good deep scrub and clean. Rooms arnt serviced daily so you need to take your rubbish to the bins located in the car park housekeeping where great when you rung reception to get clean towels and supplies. The staff were all fantastic helpful and friendly.

Located across the road from the beach. At nights, it was a bit noisy from the restaurants below the hotel. The Heritage rooms are a bit dated now and require a bathroom renovation at least. There was some mould in the groutlines and nozzles of the spa bath jets so we didn't use the bath. Shower was in the spa bath, which was quite a big step into and out of. This was aided by a railing, but if you had knee/hip issues, you wouldn't be able to access shower or bath. Kitchen area was clean and tidy, bed was comfortable, hut after asking twice for a firmer pillow, this request was ignored. Dining table and chairs very dated. Hotel was clean, games room was neat and tidy. Pool water was very warm, so we didn't go in, we swam in the ocean. Good parking facilities, and a small supermarket was a few doors away.

Smoking around the pool area. Some guests playing own music around pool with speaker when trying to relax.

Emplacement idéal de l'hôtel en face de la plage, juste une route à traverser, dans une petite bourgade, à proximité de restaurants et d'une superètte (IGA express). L(hôtel possède une piscine extérieure avec une pataugeoire une piscine intérieure et des jacuzzis ainsi qu'une salle de jeu avec un billard et un jeu de pallet sur coussin d'air. Possibilité de faire de belles ballades autour des diverses baies et de faire une ascension à Tomaree Head

It is a great location with stunning veiws of the water and great local restaurants right at your door step. The people were incrediable friendly and courteous. The hotel room its self was clean, comfortable and suprisingly large especially for the price. The local vibe is so relaxed and their is countless beaches, hiking trails and lookout all with gorgeous veiws with in minutes of the hotel. Will deffinatley be back next chance we get

It’s one of the worse hotels I been to in Australia

Not worth the money. Ok for a short stay but not for more than 2-3 nights. The kitchen oven, stove top and dishwasher are about 20 years old and don’t work properly at all. No locks on balcony doors which also open very loudly, so not good for kids. Couch and furniture was stained.

Excellent resort highly recommended! Clean room excellent amenities, parking included and very friendly staff at the reception.

Great location right across from the beach and next to the country club which has wonderful food and entertainment Pool areas well maintained. Indoor pool area has three spas which were great and the outdoor pool area was lovely and a cute vibe, can get a little crowded though. Downside was the room was not serviced during my stay, no fresh towels or extra toilet paper topped up, rubbish not emptied. Rooms are a little dated. Overall great location and amenities for a short stay